1.The Company

SBTA provides Interior design services to customers worldwide and engages other service providers in order to provide its services to customers.

2.Regulations compliance

There are certain requirements and regulations stipulated by applicable laws, respective industry authorities, for providing of services which service providers should abide while providing their services.

To protect the company and its customers from the issues that may arise due to non-compliance with the established requirements and regulations, SBTA has implemented a compliance procedure.

The goal of SBTA compliance procedure is to prevent the regulatory and financial risks.

3.Compliance checkup

SBTA performs reasonable compliance checkup while onboarding new customers.

     1. Regulatory risks checkup

  • Check that any sanctions are not applicable to the customer.
  • Check that the customer’s content does not violate Indian law. 

     2. Financial risks checkup

  • Check that the customer’s company is legally established and there are no prohibitions to work with them according to the Indiannlaw.
  • Check the customer’s financial condition and bank information.
  • SBTA reserves the right, but is not obliged, to request the customer to provide their financial statements and trade references.

SBTA will reject the registration of customer’s account and onboarding if:

  • customer is considered risky for any reason;
  • customer is under sanctions;
  • customer’s content is considered as fraud or directly violates Israeli law.

4.Procedures

To ensure providing specified above checkups and ongoing compliance with the required rules, SBTA  has implemented set of procedures:

  • Know Your Customer (KYC) procedure: aimed to identify and verify the customer on the onboarding stage. SBTA compliance specialist contacts the customer to collect necessary information, performs the checkup of received information and makes a decision whether the customer is considered a trusted entity.
  • Legal framework compliance: SBTA acknowledges the customer with service requirements and restrictions that customer shall abide while using services of SBTA. These requirements can be found in General Terms and Conditions and policies published on the web site.
  • Claims handling procedure: under this procedure SBTA processes the claims that may arise.
  • Compliance review procedure: under this procedure SBTA performs regular review of its compliance procedures to identify whether new requirements were introduced by applicable laws, respective industry authorities and implements the changes to its procedures if required.